How can we help you?
Accepting new patients — most are seen within the week. Same-week appointments, visits that aren't rushed, and a care team that knows your name — and your history — before you sit down.
Whether you have a pressing health concern or are planning ahead, we're here to support you.
One practice for the physicals, the follow-ups, the prescriptions, and the "this has been bothering me for a while" conversations.
See all servicesPrimary care is your medical home base — prevention, diagnosis, and a doctor who connects the dots across years, not visits. Chronic care (diabetes, blood pressure, thyroid, asthma) runs on a steady rhythm, with labs reviewed and explained, not just filed.
Two doctors. One PA. That's the team — on purpose. Small enough that the person who answers your portal message is a person you've met.
First visits run a full 40 minutes — and follow-ups aren't timed at seven.
Held every morning for illness and minor injuries. Call by 10 AM.
Screenings, options, and self-pay prices explained in writing before your visit.
The person who answers your portal message is a person you've met.
Family medicine
Family medicine, 16 years. Founded Suncrest after a decade in a large system where visits were timed at seven minutes. Hers aren't.
Internal & family medicine
Internal & family medicine. Runs the chronic-care program — diabetes and hypertension patients see him on a steady rhythm.
Same-day care
Same-day visits and physicals. If you call with something urgent, Karen is usually the reason you were seen today.
Notes from the waiting room — shared with permission.
"Called at 9 with a sick kid, seen by 11:30. That's the whole review."
"I switched after one visit. Dr. Ruiz remembered what we'd discussed six months earlier — without looking at the chart first."
Becoming a patient takes three steps.
Two minutes on the form below — no portal account, no faxing records to a number from 1998.
Within one business day, a person from this office confirms insurance and books your first visit.
First visits run a full 40 minutes. Bring your list — the one you've been keeping in your phone.
2140 Suncrest Medical Drive, Suite 210, Charlotte — free parking at the door, and most new patients are seen within the week.
Find a location that's convenient for you.
Get directions
Yes. Most new patients get a first appointment within the week; the intake form above is the fastest way in.
Aetna, Blue Cross NC, Cigna, UnitedHealthcare, and Medicare. Self-pay pricing is quoted in writing before your visit — no surprise bills from us.
For illness and minor injuries, call by 10 AM and we will find you a slot that day. We hold same-day openings every morning for exactly this.
Follow-ups, medication checks, and many sick visits can be done by video once you're an established patient.